Hospital Informatics Manager

Mercy Ships is an international charity that brings hope and healing to the world’s forgotten poor through state-of-the-art hospital ships. Since 1978, our volunteer crew—made up of medical professionals and skilled workers from over 60 nations—has delivered free surgeries and medical care to over 2.8 million people in Sub-Saharan Africa, transforming lives one patient and one port at a time. Join our global team of over 3,000 volunteers and help us change lives daily.

About this role

The Hospital Informatics Manager leads the use of the hospital information systems through the Mercy Ships’ mission, vision and values. This position is responsible for participating in the planning, development, training, implementation, evaluation and maintenance of the hospital information systems.

What you will contribute

• Design, implement, upgrade, maintain, and evaluate all aspects of field service database management and reporting related to achieving our organizational goals and improving patient care

• Develop processes in collaboration with Medical Capacity Building and staff that utilize hospital information systems to ensure data entry compliance, security and data integrity management

• Coordinates clinical workflow analysis, customizing our database to meet the needs of the users

• Evaluate requests for system improvements and determines feasibility and integration of system changes

• Collaborates with Data Privacy and Data Security teams to ensure patient confidentiality of electronic personal data and images

For This Role, You Will Need

•  Successful completion of Mercy Ships On Boarding program

• Five years clinical supervisory and management experience

• Knowledge of the workflow of various hospital clinical staff and the impact in an integrated hospital information system

• Knowledge of clinical and business software applications used within the hospital setting

• Being process oriented, an attention to detail and a strong analytical problem solving abilities

• Ability to maintain a global perspective and see impacts and results beyond the traditional organizational walls (departments, services, geographic location)

• Ability to work within a culturally diverse environment with frequently changing team members from multiple nationalities

• Ability to interact with both technical and non-technical individuals at all levels of computer systems knowledge which may include educating, persuading and negotiating

The experience of a lifetime is calling.

More than 1,200 volunteers from over 60 nations serve with Mercy Ships each year.

At Mercy Ships, we are proud to be recognized around the world for the life-changing surgeries and training we deliver. We could not achieve this without our dedicated community of talented volunteers.

Imagine finishing your shift and stepping onto deck as the sun sets—knowing that today you’ve helped transform the lives of those who need it most. Apply now to start a journey that will reshape the lives of those you serve — and your own.